Print Management Company

Leicestershire & Warwickshire, UK.

Remit: Failing Server and Migration to the Cloud

Our client is a medium-sized business that relied heavily on its server infrastructure to run their operations with bespoke print costing software.

However, their existing server was outdated and starting to fail, causing significant downtime and lost productivity for the business. Additionally, the client wanted to modernize their IT infrastructure and move their systems to the cloud to improve efficiency and scalability.

Synergi IT was tasked with helping the client make the transition to the cloud, while also ensuring that their existing systems continued to function during the migration process. We began by conducting a thorough assessment of the client’s existing IT infrastructure and identified Email, Data repository and Backups needed to be migrated to the cloud.

Based on our assessment, we recommended a hybrid cloud solution that would allow the client to maintain some of their applications on-premises, while migrating others to the cloud. This approach would minimize downtime and ensure that the client’s operations could continue uninterrupted.

We then worked with the client to identify the best cloud provider and set up the necessary infrastructure to support the migration. We also helped the client select and configure the appropriate cloud-based applications to replace their existing on-premises software.

Throughout the migration process, we provided ongoing support and guidance to the client to ensure that the transition was smooth and successful. Synergi IT also helped the client develop a disaster recovery plan to ensure that their data was safe and secure in the cloud.

The result of our efforts was a successful migration to the cloud that allowed the client to modernize their IT infrastructure, improve their operations, and reduce costs. With our help, the client was able to overcome the challenges posed by their failing server and transition to a more efficient and scalable cloud-based solution.

The client has been with us now for the last 8 Years.

Major Sound & Vision Company, Ely, Cambridgeshire.

Cleaning Franchise M42 Corridor & Others.

Remit: GDPR Compliance with Full Audit, Scoping & Implementation.

The clients approached Synergi IT to help them achieve GDPR compliance. We began by conducting a comprehensive audit of the client’s existing data protection practices and identifying any areas where they were not compliant with GDPR.

Based on our audit findings, we developed a customized GDPR compliance plan that addressed the client’s specific needs and requirements. Based on our assessment, we recommended a series of data protection measures, including:

• Developing a data protection policy: We worked with the client to develop a comprehensive data protection policy that outlined the procedures for collecting, processing, and storing personal data.
• Conducting a data protection impact assessment: We conducted a thorough assessment of the client’s data processing activities and identified potential risks to the privacy of personal data.
• Implementing technical and organizational measures: We recommended technical measures, such as encryption and access controls, to protect personal data from unauthorized access. We also helped the client implement organizational measures, such as staff training and awareness, to ensure that all employees were aware of their data protection responsibilities.
• Appointing a Data Protection Officer: We helped the client appoint a Data Protection Officer (DPO) to oversee the implementation of their data protection strategy and ensure ongoing compliance with GDPR requirements.

This plan included recommendations for improving data protection policies and procedures, data breach notification procedures, data subject rights management, and more.

We worked closely with the client’s data protection officer and IT team to implement the recommended changes and ensure that their systems and processes were fully GDPR compliant. This included implementing data encryption, access controls, data retention policies, and other security measures to protect personal data.

We also provided GDPR training for the client’s staff to ensure that they understood the importance of data protection and knew how to handle personal data in compliance with GDPR regulations.

As a result of our efforts, the client was able to achieve full GDPR compliance within the mandated timeline, avoiding potential fines and reputational damage.

We also provide ongoing support to ensure that the client remained GDPR compliant and up to date with any changes to data protection regulations.

In summary, Synergi IT helped the client achieve GDPR compliance by conducting a comprehensive audit, developing a customized compliance plan, implementing necessary changes, and providing ongoing support and training.

The clients are now registered with ICO as required by Law.

Security & Vault Company,

Print Company.

Warwickshire, UK

Remit: Setup secure IT Infrastructure running two businesses from same Office.

Time with Synergi IT: 8 Years and going strong.

Our client was a security and vault business that needed to set up their secure IT infrastructure to support their growing business. As a business that deals with sensitive customer data and valuable assets, security was a top priority for the client.

Our company, Synergi IT, was tasked with helping the client set up a secure and reliable IT infrastructure that would meet their unique needs. We began by conducting a thorough assessment of the client’s business operations, identifying their requirements for data storage, security, and access control.

Based on our assessment, we recommended a series of solutions to meet the client’s needs, including:

• Setting up a secure network: We designed and implemented a secure network architecture that would protect the client’s sensitive data from unauthorized access.
• Installing a backup and disaster recovery system: We helped the client implement a backup and disaster recovery system that would ensure the availability of their data in the event of an outage or disaster.
• Liaising with other security system vendors that installed physical security systems such as CCTV cameras, alarms, and access control systems to ensure the security of their premises.
• Cloud-based data storage: We setup Office 365 applications, Cloud based Antivirus and data storage solution that would provide the client with secure and reliable storage for their sensitive data.

Throughout the implementation process, we provided ongoing support and guidance to the client, helping them address any issues and ensure that their IT infrastructure was fully functional and secure.

As a result of our efforts, the client was able to set up a secure and reliable IT infrastructure that would meet their unique needs. With our help, the client was able to focus on their core business operations, knowing that their IT infrastructure was secure and reliable. The client was also able to demonstrate a commitment to data protection and security, improving their reputation and customer trust.

Major Pet Products Supplier, a 50-year-old family business.

Warwickshire, UK.

Remit: Yearly PCI DSS compliance as required by Lloyds Cardnet.

Time with Synergi IT: 6 Years and counting.

Our client is a family business with 20-million-pound turnover that accepted card payments from customers, and as a result, was required to comply with the Payment Card Industry Data Security Standard (PCI DSS). The client was also required to meet the specific PCI DSS requirements set by Lloyds Cardnet, their merchant service provider.

Synergi IT, was tasked with helping the client achieve PCI compliance by implementing a comprehensive data security strategy. We began by conducting a thorough assessment of the client’s existing data security practices, identifying areas of risk and potential vulnerabilities.

Based on our assessment and Cardnet requirements, we recommended a series of data security measures, including:

• Developing a data security policy: We worked with the client to develop a comprehensive data security policy that outlined the procedures for collecting, processing, and storing cardholder data.
• Conducting a risk assessment: We conducted a thorough assessment of the client’s data processing activities and identified potential risks to the security of cardholder data.
• Implementing technical and organizational measures: We recommended technical measures, such as encryption and access controls, to protect cardholder data from unauthorized access, implement organizational measures, such as staff training and awareness, to ensure that all employees were aware of their data security responsibilities.
• Conducting regular vulnerability scans: We recommended that the client conduct regular vulnerability scans to identify and remediate any vulnerabilities in their systems and processes.

Throughout the implementation process, we provided ongoing support and guidance to the client, helping them address any issues and ensure that their data security practices were fully compliant with PCI DSS and Lloyds Cardnet requirements.

As a result of our efforts, the client was able to achieve PCI compliance, minimizing the risk of financial penalties and protecting the security of their customers’ cardholder data. With our help, the client was able to demonstrate a commitment to data security, improving their reputation and customer trust.

The client also went on to engage us for their GDPR compliance.